Kia Assistance

On call. Day or night.

Breakdown, accident, flat tire. You call, we step in anywhere in Europe to get you back on the road.

Emergency number

Broken down right now?

Our team answers around the clock, anywhere in Europe. Gather this information before you call and help will reach you faster.

Have this ready before calling

  • Chassis number and licence plate
  • Name and address
  • Phone number
  • Your exact location

What's covered

Every situation that leaves you stranded.

  • Mechanical or electrical breakdown

    On-site repair or towing to the nearest Kia dealership.

  • Accident

    Securing the scene, towing and arranging a replacement vehicle.

  • Flat tire or dead battery

    Immediate intervention, recharge or wheel change included.

  • Wrong fuel or lost keys

    Tank draining, vehicle unlocking, fuel delivery.

Terms

Coverage that lasts.

As long as your Kia is serviced at an authorized workshop, you stay covered. No age limit on the vehicle.

  • European coverage

    You're covered across the entire European Union, including Switzerland and the United Kingdom.

  • 2 years included, lifetime renewable

    Included for 2 years at purchase, then renewed for free at every service in an authorized Kia workshop.

  • Lodging and taxi

    Transport, lodging or replacement-vehicle costs covered depending on the incident.

Navigation

Update your navigation system

Get a USB stick with enough free space, then follow the steps on the Kia portal.

Renew

Your next service renews your assistance.

Book a workshop appointment to extend your Kia Assistance coverage by one year, free of charge.